Cookie Policy

1. Introduction

Radical Resin & Flooring Ltd ("we", "us", "our") uses cookies and similar technologies on our website radicalresin.co.uk. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

2. What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. They allow the website to recognise your device and remember information about your visit, such as your preferences and items in your shopping cart. Cookies are widely used to make websites work more efficiently and to provide a better user experience.

3. Types of Cookies We Use

• Strictly Necessary Cookies: Required for the website to function correctly. These enable core functionality such as security, your shopping cart, and the checkout process. They cannot be disabled.
• Preference Cookies: Remember your choices and settings, such as your selected RAL colour in the 3D Visualizer, to improve your experience.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymised data on pages visited, time spent, and errors encountered. This helps us improve site performance.
• Marketing Cookies: Used to deliver relevant content and offers, such as our 10% trade discount, and to measure the effectiveness of our campaigns.

4. How We Use Cookies

We use cookies to operate and maintain our shop, remember items in your cart, save your visualizer preferences, analyse traffic, and deliver targeted promotional content. We do not use cookies to collect sensitive personal data without your consent.

5. Managing Your Cookie Preferences

When you first visit our site, you will see a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clearing your browser cookies or adjusting your browser settings. Most web browsers allow you to refuse cookies or alert you when cookies are being sent.

Please note that disabling strictly necessary cookies may affect the functionality of our shop and interactive tools.

6. Third-Party Cookies

We may use third-party services (such as analytics and payment providers) that set their own cookies. These third parties govern their own cookies according to their respective privacy policies.

7. Contact Us

If you have any questions about our use of cookies, please contact us at info@radicalresin.co.uk or call 01525 630 111.